Fulfillment Policy

Effective Date: January 1,2025

At Fizah Khan, customer satisfaction is a top priority. Please review our fulfillment, refund, and cancellation policies below to understand how we handle your purchases.

Order Fulfillment

• Digital Products: Access to digital products (eBooks, programs, downloads, etc.) is delivered via email immediately after purchase or through your customer account on our website.

• Physical Products (if applicable): Orders are processed within 2-5 business days and shipped via standard delivery unless otherwise specified. You will receive a tracking number once your order has been dispatched.

• Coaching/Consulting Services: Once purchased, coaching sessions will be scheduled via email or our booking system. A confirmation email will be sent with session details.

Refund Policy

• Digital Products: Due to the nature of digital products, all sales are final. We do not offer refunds once the product has been delivered.

• Coaching Services: Refunds are not provided for completed or partially used coaching packages. If you're unsatisfied with a service, please contact us at [your email] to discuss potential resolutions.

• Physical Products (if applicable): Refunds or exchanges are accepted within 14 days of delivery for unused items in original packaging. Return shipping costs are the responsibility of the customer.

Cancellation Policy

• Coaching Sessions: Cancellations must be made at least 24 hours in advance. Sessions canceled with less than 24 hours’ notice may be forfeited.

• Subscription Services (if applicable): You may cancel your subscription anytime by logging into your account or contacting us directly. Access will remain until the end of the billing cycle.

Contact Us

If you have any questions or concerns about your order, please contact us at:

Email: iamfizahkhan@gmail.com
 

We appreciate your support and are committed to delivering high-quality products and services.